| Overall cleanliness of lobby and public spaces |
|
| Overall cleanliness of public restrooms |
|
| Overall maintenance of public restrooms |
|
| Design and décor of lobby and public spaces |
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| Overall effectiveness of signage |
|
Were there any team members who provided exceptional service or service
worth recognizing?
 |
Yes |
 |
No |
|
If known, please provide the name of any staff members who provided
exceptional service:
|
Did you experience a problem at Green Valley Ranch during your visit?
 |
Yes |
 |
No |
|
Please categorize the problem:
|
Please tell us about the problem or problems you experienced:
|
Did you report this problem to a member of our staff?
 |
Yes |
 |
No |
|
Has this problem been resolved to your satisfaction?
 |
Yes |
 |
No |
|
Please tell us about the resolution of the problem:
|