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Dining and Entertainment
Please select any dining venues you would like to evaluate:

 

Location:
Shop Name:
Day of Shop
Shop Start Time: hour min  
Completed Time: hour min  
Shopper Name:

For each item shown, please tell us how well you were satisfied.

If something does not apply to your experience, please check "Not Applicable".

 

 Telephone Reservations
Date and time you called and made your reservations?

Date:

Time:

 hour min    

Comments:

Was the phone answered in 3 rings or less? If 'no' please note how many rings it took.
  Yes No # of Rings      
       

Comments:

Wait time to be seated?
  Very Satisfied Somewhat Satisfied Neither Somewhat Dissatisfied Very Dissatisfied Not Applicable
 

Comments:

Attentiveness of server?
  Very Satisfied Somewhat Satisfied Neither Somewhat Dissatisfied Very Dissatisfied Not Applicable
 

Comments:

Server's knowledge of restaurant menu?
  Very Satisfied Somewhat Satisfied Neither Somewhat Dissatisfied Very Dissatisfied Not Applicable
 

Comments:

Restaurant menu variety?
  Very Satisfied Somewhat Satisfied Neither Somewhat Dissatisfied Very Dissatisfied Not Applicable
 

Comments:

Quality of restaurant food?
  Very Satisfied Somewhat Satisfied Neither Somewhat Dissatisfied Very Dissatisfied Not Applicable
 

Comments:

Presentation of restaurant food?
  Very Satisfied Somewhat Satisfied Neither Somewhat Dissatisfied Very Dissatisfied Not Applicable
 

Comments:

Flavor of restaurant food?
  Very Satisfied Somewhat Satisfied Neither Somewhat Dissatisfied Very Dissatisfied Not Applicable
 

Comments:

Restaurant food size?
  Very Satisfied Somewhat Satisfied Neither Somewhat Dissatisfied Very Dissatisfied Not Applicable
 

Comments:

Please describe the problem with the portion size?
  Portions to big Portions to small
 

Comments:

Quality of restaurant beverages?
  Very Satisfied Somewhat Satisfied Neither Somewhat Dissatisfied Very Dissatisfied Not Applicable
 

Comments:

Attractive and enjoyable atmosphere in the restaurant?
  Very Satisfied Somewhat Satisfied Neither Somewhat Dissatisfied Very Dissatisfied Not Applicable
 

Comments:

Cleanliness of restaurant?
  Very Satisfied Somewhat Satisfied Neither Somewhat Dissatisfied Very Dissatisfied Not Applicable
 

Comments:

Value for price paid at the restaurant?
  Very Satisfied Somewhat Satisfied Neither Somewhat Dissatisfied Very Dissatisfied Not Applicable
 

Comments:

How likely is it you will recommend the restaurant to others?
  Very Likely Possibly Not Likely
 

Comments:

What one thing could we do to improve your experience in this restaurant?

Comments: