Dining and Entertainment
Please select any dining venues you would like to evaluate:
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| Shop Name: | |||
| Day of Shop | |||
| Shop Start Time: | hour | min | |
| Completed Time: | hour | min | |
| Shopper Name: | |||
For each item shown, please tell us how well you were satisfied.
If something does not apply to your experience, please check "Not Applicable".
Telephone Reservations
| Date and time you called and made your reservations? | |||
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Date: |
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Time: |
hour min | ||
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Was the phone answered in 3 rings or less? If 'no' please note how many rings it took. |
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| Yes | No | # of Rings | ||||
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Comments: |
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| Wait time to be seated? | ||||||
| Very Satisfied | Somewhat Satisfied | Neither | Somewhat Dissatisfied | Very Dissatisfied | Not Applicable | |
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Comments: |
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| Attentiveness of server? | ||||||
| Very Satisfied | Somewhat Satisfied | Neither | Somewhat Dissatisfied | Very Dissatisfied | Not Applicable | |
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Comments: |
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| Server's knowledge of restaurant menu? | ||||||
| Very Satisfied | Somewhat Satisfied | Neither | Somewhat Dissatisfied | Very Dissatisfied | Not Applicable | |
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Comments: |
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| Restaurant menu variety? | ||||||
| Very Satisfied | Somewhat Satisfied | Neither | Somewhat Dissatisfied | Very Dissatisfied | Not Applicable | |
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Comments: |
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| Quality of restaurant food? | ||||||
| Very Satisfied | Somewhat Satisfied | Neither | Somewhat Dissatisfied | Very Dissatisfied | Not Applicable | |
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| Presentation of restaurant food? | ||||||
| Very Satisfied | Somewhat Satisfied | Neither | Somewhat Dissatisfied | Very Dissatisfied | Not Applicable | |
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| Flavor of restaurant food? | ||||||
| Very Satisfied | Somewhat Satisfied | Neither | Somewhat Dissatisfied | Very Dissatisfied | Not Applicable | |
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| Restaurant food size? | ||||||
| Very Satisfied | Somewhat Satisfied | Neither | Somewhat Dissatisfied | Very Dissatisfied | Not Applicable | |
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Comments: |
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| Please describe the problem with the portion size? | ||
| Portions to big | Portions to small | |
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Comments: |
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| Quality of restaurant beverages? | ||||||
| Very Satisfied | Somewhat Satisfied | Neither | Somewhat Dissatisfied | Very Dissatisfied | Not Applicable | |
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| Attractive and enjoyable atmosphere in the restaurant? | ||||||
| Very Satisfied | Somewhat Satisfied | Neither | Somewhat Dissatisfied | Very Dissatisfied | Not Applicable | |
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| Cleanliness of restaurant? | ||||||
| Very Satisfied | Somewhat Satisfied | Neither | Somewhat Dissatisfied | Very Dissatisfied | Not Applicable | |
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| Value for price paid at the restaurant? | ||||||
| Very Satisfied | Somewhat Satisfied | Neither | Somewhat Dissatisfied | Very Dissatisfied | Not Applicable | |
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| How likely is it you will recommend the restaurant to others? | |||
| Very Likely | Possibly | Not Likely | |
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| What one thing could we do to improve your experience in this restaurant? |
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Comments: |